Put Work Orders Id
Authentication
OAuth 2.0 Client Credentials Flow. To obtain an access token:
-
Request API credentials from HINDSITE support to receive your
client_idandclient_secret -
Make a POST request to obtain an access token:
POST https://app.hindsiteind.com/oauth/token
Content-Type: application/x-www-form-urlencoded
grant_type=client_credentials&client_id=YOUR_CLIENT_ID&client_secret=YOUR_CLIENT_SECRET
- The response will contain your access token:
{
"access_token": "your_access_token_here",
"token_type": "Bearer",
"expires_in": 7200,
"created_at": 1234567890
}
- Include the token in subsequent API requests:
Authorization: Bearer your_access_token_here
Path parameters
Request
When true, the response includes custom_fields and custom_field_definitions. They are also included whenever custom_fields is sent.
When true, the response includes reviewers, potential_reviewers, reviews_viewable, all_reviewers_approved and the current user’s review validations.
Response
Unix timestamp (seconds since epoch)
Completion rate 0-100
Only present when include_location=true is requested, and on POST /api/v2/my_work/search. Use this when the caller cannot read the location directly, such as a user assigned to the work order who has no access to its location.
Unix timestamp (seconds since epoch); null when unset
Unix timestamp (seconds since epoch); null when unset
Unix timestamp (seconds since epoch); null when unset
The work order’s start, the earlier of start_date and started_at, as ISO 8601 in its location’s time zone (e.g. 2026-09-24T14:00:00.000+08:00 for 2pm in Perth); null when neither is set
Only present when include_asset=true is requested, and on POST /api/v2/my_work/search; null when the work order has no asset. Use this when the caller cannot read the asset directly, such as a user assigned to the work order who has no access to the asset’s location.
Present when include_reviewers is set
Only present when include_custom_fields=true is requested.
Only present when include_custom_fields=true is requested and the organisation has custom fields defined for work orders.
Whether the reviews panel applies. Returned with include_reviewers.
Users who can be requested as reviewers. Returned with include_reviewers.
Whether the caller can review. Replaces the deprecated user_can_review.
Reasons the caller cannot review yet; empty when they can. Returned with include_reviewers.
Whether the caller can add or remove reviewers. Returned with include_reviewers.
Reasons an external review cannot be requested yet. Returned with include_reviewers.
Whether the caller can request an external review. Returned with include_reviewers.
External reviewers the caller can request. Returned only when external_reviews_offered is true.
Lifecycle status. cancelled wins over completed, which wins over on_hold, then in_progress, backlog, scheduled (start date in the future) and to_do.
Hold details; null unless the work order is on hold. Returned by the single work order endpoints.
Cancellation details; null unless cancelled. Returned by the single work order endpoints.
Whether every requested reviewer has approved. Returned with include_reviewers.
Unix timestamp (seconds since epoch) when the record was created
Unix timestamp (seconds since epoch) when the record was last updated